What to expect:  

We have been hard at work to ensure everyone knows that we are bringing your community fiber optic internet! More importantly, we are bringing speeds up to 1,000 Mbps. This means that you will have an opportunity to get internet that is several times faster than anything seen in town before!  

To prepare your community for the future, new fiber-optic infrastructure is deeply important. To ensure this massive upgrade lasts decades, we will bury this infrastructure! Unfortunately, even in the best weather conditions, installing new underground infrastructure is hard and dangerous work, here is what you need to know about the project. 

Progress so Far

Since our update in March, our team has remained hard at work to build, and connect High Prairie residents to a network that can truly support them. Despite the cold weather lingering, we’ve activated the first leg of our network as we continue to build more! Residents in Silverwood Crescent and up 58th Ave can register for internet services today! There is still some time to get your drop dug in (read below for more!) but as soon as that is complete, we can connect you to high speed fiber internet.

We are still progressing along 58th Ave, having just fully completed down 46 St. There is still some splicing to do on the north side of town (connecting active fiber network to the inactive constructed network) but we will continue to update progress on a weekly basis on our Facebook page here. If you’ve already registered for services, we will be calling to schedule your installation as soon as your street is active! Any breaking news will be shared as soon as we are able through our Facebook page as well.

Our drop crews will be working ahead of our middle-mile construction to get you connected faster as well! Regardless of where you are in the community, you may see flags pop up in your yard if you’ve registered for service. This is so we can get your drop in place, and get your house prepared for connection ahead of network construction. That way, as soon as the network is fully constructed in your neighborhood we can call you right away to book your installation!

We do pride ourselves on hiring and training local. If you’re interested in seeing how you can contribute to building a world class network in your own backyard, be sure to look at our job postings here!

There are  a few more things you should know and expect as things warm up and we get to work in your neighbourhood:

Flagging  

Before the project begins down your alleys, side streets, and the drop comes into your yard, you will see flags begin to pop up all around. This is the first step at installation your drop, and if you’ve registered for services you will be notified when we start this process for your home. These flags are incredibly important as it tells the construction crew where important infrastructure, like gas and electric, is located. If you see these flags, please ensure that you do not touch or remove them from the ground. If a crew is unable to see a flag or the utilities below it could cause serious damage to your utilities or cause harm to the crew! If you would like to let us know about private utilities on your property where we will be building, please call our main line and let our team know. For more information on locates, visit UtilitySafety.ca.

Installing the drop

This is the easy part! We don’t need access to the home, so no appointment is needed. We will be able to complete this based on our techs availability. Our crew will come by and knock/ring first before getting to work. They will install the conduit from our access point to just outside of your home. They do this by making use of a vibratory plow, to install the fiber cable just beneath the ground. All you’ll see is an orange piece sticking out of the ground ready for us to install the ONT, and your fiber services, indoors. From here we can book a technician to get your service up and running!

It Can Get Messy

Progress is going very well, but like all things in our Canadian winters and springs, construction takes longer and can get a bit messy. Spring construction can be difficult as the ground is still wet and is prone to creating creating plenty of mud. Because we are building buried infrastructure under/in wet ground, progress on our new construction will require a bit of a mess to complete properly. Follow our Facebook page to keep yourself updated as we push through this spring to connect you sooner! 

Remediation  

We are building underground construction, which means we dig holes and small trenches for the fiber lines to run down! Although we deploy directional drills and vibratory plowing equipment that reduces the amount of soil turned, we still create a small mess. But fear not, we always remediate anything effected by our work and ensure that it will return to its healthiest form in suitable time.  

Our team will wait for our spring sun to thaw the ground so the soil can properly settle. At that point, we set the earth to final grade and plant new seed for your lawn to regrow to its previous health! It is a small price we need to pay to keep construction moving so we can continue to connect homes and businesses as fast as possible!  

How do I sign up!?  

If you would like to register for service now, check out our world-class products and services HERE! (And remember, you will NOT be charged anything until the service officially begins after installation).  

Visit our Sign-Up page or give us a call at 1-888-CFO-2947 (ext 2, for Sales)